LEGAL

Privacy Policy

Last Updated: January 8, 2025

1 Overview

This Privacy Policy explains how Nexus Finance ("Company," "we," "our," or "us") collects, uses, and protects your personal information when you use our website, applications, products, or services (collectively, the "Services").

By using our Services, you consent to the data practices described in this policy.


2 Information We Collect

a. Information You Provide

We may collect:

  • Full name
  • Email address
  • Phone number
  • Business name
  • Account credentials
  • Messages you send to us

b. Automatically Collected Information

  • IP address
  • Device type
  • Browser type
  • Usage data and analytics

3 SMS & Messaging Data (A2P 10DLC Compliance)

If you opt in to receive SMS or MMS messages from us:

  • We collect your mobile phone number and message interaction data
  • Message data is used only for delivering the requested communications
  • No mobile information will be shared with third parties for marketing or promotional purposes
  • Messaging data may be shared with vendors solely for message delivery and compliance purposes

Important Notice

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.


4 How We Use Information

We use your information to:

  • Provide and operate our Services
  • Communicate with you (including SMS, if opted in)
  • Improve product functionality
  • Provide customer support
  • Comply with legal obligations

5 Data Sharing

We do not sell or rent your personal information.

We may share information with:

  • Service providers (hosting, SMS delivery, analytics)
  • Legal or regulatory authorities if required by law

All third parties are required to protect your data.


6 Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure.


7 Your Rights

You may:

  • Request access to your data
  • Request correction or deletion
  • Opt out of communications at any time

8 Opt-Out Instructions

To stop receiving SMS messages: Reply STOP at any time.

To get help: Reply HELP or contact us at [email protected].


9 Contact Information

Company Name: Nexus Finance

Email: [email protected]

Website: nexusfinance.ca